Terms and Conditions of Orders
Each time you submit an order through the Site, you agree as follows:
1. An order submitted by you is an offer to purchase products offered on this Site (“Products”) for the purchase price specified (plus GST) plus any delivery fee.
2. Racinne will not be liable to you for your loss or that of any third party for a delay or failure to process, fulfil or deliver goods to you due to inaccurate or incomplete personal details provided by you.
3. Once you submit your order it may not be cancelled or amended unless agreed by Racinne Australia, however, the goods ordered may be returned in accordance with our Returns Policy.
4. Racinne Australia reserves the right to accept or reject your order for any reason at any time. In the event we reject an order, we will notify you by email within five business days of placement of the order.
5. The Competition and Consumer Act 2010 and similar State and Territory legislation in Australia may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the Site, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.
6. To the fullest extent permitted by law, Racinne Australia's liability for breach of any Consumer Guarantee, which cannot be excluded, is limited at the option of Racinne Australia to the following:
- in the case of services supplied or offered by Racinne Australia, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the supply of the services again; or (b) the payment of the cost of having services supplied again; and
- in the case of goods supplied or offered by Racinne Australia, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the replacement of the goods or the supply of equivalent goods; (b) the repair of such goods; (c) the payment of the cost of the replacing the goods or of acquiring equivalent goods; or (d) the payment of the cost of having the goods repaired.
7. You acknowledge that some Products offered on the Site may be out of stock or unavailable from time to time and we may not be able to fulfil your order. We will use reasonable endeavours to either source the Products or contact you to arrange a refund.
8. All prices are quoted in Australian dollars, and where applicable include GST. We reserve the right to change our pricing without notice except in relation to outstanding orders.
9. In paying for the Products, you agree that you have not engaged in any fraudulent conduct or contravened any law.
10. These Terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales.
Our policy lasts 30 days from day of purchase. We will refund your money and pay the return shipping costs of a return if the return is a result of our error (you received an incorrect or defective Product, etc.). The return will be by regular registered post. In order to receive a refund and have shipping paid for, you must provide us with the receipt of purchase and receipt of shipping.
If you are not satisfied with a Product or would like to return a product for any other reason please email us firstname.lastname@example.org. In this case refunds for any returns and payment or return shipping costs will be at our discretion.
Please note that if you purchase a product at a retail outlet, you may not return it through this Site. You must return it to the retail outlet for it to be dealt with under that retail outlet’s returns policy. Likewise, if you purchase a product through this Site you may not return it to any other seller of Racinne products.
Shipping and Delivery Fees
We can ship to virtually any address in Australia or New Zealand. Other than New Zealand, at this stage we do not ship internationally from this Site.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Delivery within Australia
Delivery will be charged at AUD $10.95 per order for orders under $100. Delivery is free for orders over $100.
Delivery to New Zealand
Delivery will be charged as follows:
| Order Size (AUD)
|| Delivery Fee (AUD)
|$0 - $149.99